Dominic Furniss Publications


Furniss, D., Randell, R., O’Kane, A., Taneva, S., Mentis, H. & Blandford, A. (Eds.).  (forthcoming). Fieldwork in Healthcare: Guidance for investigating human factors in computing systems [Volume2]  Morgan & Claypool Publishers.


Iacovides, I., Cox, A. L., Furniss, D., & Myketiak, C. (2014). Exploring empathy through sobering persuasive technologies: “No breaks! Where are you going missy?” Demonstration presented at the 2014 BCS Conference on Human-Computer Interaction (BCS-HCI 2014), Southport, UK, September 2014. (Abstract only.)

Berndt, E., Furniss, D., & Blandford, A. (2014). Learning Contextual Inquiry and Distributed Cognition: a case study on technology use in anaesthesia. Cognition, Technology & Work, 1-19.

Blandford, A., Furniss, D. & Vincent, C. (2014). Patient Safety and Interactive Medical Devices: Realigning work as imagined and work as done. Clinical Risk.

Furniss, D., Iacovides, J., Jennett, C., Gould, S., Cox, A. & Blandford, A. (2014). How to run an Errordiary Workshop: Exploring errors and resilience strategies with patients, professionals and the public. Third Resilience Health Care Net Meeting, Hindsgavl Castle, August 12-14 2014.

Petreca, B., Atkinson, D., Bianchi-Berthouze, N., Furniss, D. & Baurley, S. (2014). The future of Textiles sourcing: Exploring the potential for digital tools. 9th International Conference on Design & Emotion in 2014.

Furniss, D., Masci, P., Curzon, P., Mayer, A. & Blandford, A. (2014) 7 Themes for guiding situated ergonomic assessments of medical devices: A case study of an inpatient glucometer. Applied Ergonomics. Available online 20 June 2014.

Furniss, D., Blandford, A. & Mayer, A.(2014). The Wrong Trousers: Misattributing medical device issues to the wrong part of the sociotechnical system. In CHI 2014 workshop: HCI Research in Healthcare: Using Theory from Evidence to Practice. 

Sellen, K., Furniss, D., Chen, Y., Taneva, S., O’Kane, A. & Blandford, A. (2014). HCI Research in Healthcare: Using Theory from Evidence to Practice. A CHI 2014 workshop.

Furniss, D., O’Kane, A., Randell, R., Taneva, S., Mentis, H. & Blandford, A. (Eds.).  (2014). Fieldwork in Heathcare: Case studies investigating human factors in computing systems [Volume1]  Morgan & Claypool Publishers.

Blandford, A., Back, J., Cox, A., Furniss, D., Iacovides, I. & Vincent, C. (2014). Closing the virtuous circle: Making the nuances of infusion pump use visible. HFES 2014 International Symposium on Human Factors and Ergonomics in Health Care: Leading the Way.

Furniss, D., Barber, N., Lyons. I., Eliasson, L., Blandford, A. (2014). Unintentional Nonadherence: Can a spoonful of resilience help the medicine go down? BMJ Quality & Safety.

Gould, S., Furniss, D., Jennett, C., Wiseman, S., Iacovides, I. & Cox, A. (2014). MOODs: Building Massive Open Online Diaries for Researchers, Teachers and Contributors. CHI Work-in-Progress. Poster.

Jennett, C., Furniss, D., Iacovides, I. & Cox, A. (2014). In the MOOD for Citizen Psych-Science. A session at Citizen Cyberscience Summit 2014.


Furniss, D., O’Kane, A., Randell, R., Taneva, S., Mentis, H. & Blandford, A. (2013). HCI Fieldwork in Healthcare – Creating a Graduate Guidebook. A CHI 2013 workshop.

Furniss, D. (2013). HCI Observations on an Oncology Ward: A Fieldworker’s Experience. In CHI 2013 workshop: HCI Fieldwork in Healthcare – Creating a Graduate Guidebook. 

Furniss, D., Blandford, A. & John, B. (2013). Engineering for HCI: Upfront effort, downstream pay-back. CHI video showcase. Link to film.

Back, J., Iacovides, I. Furniss, D., Cox, A. & Blandford, A. (2013). Designing Better Prescription Charts: Why we can’t just ask nurses. In CHI 2013 workshop: MediCHI 2013.


Werth, J. & Furniss, D. (2012). Medical Equipment Library Design: Revealing Issues and Best Practice Using DiCoT. Proc. International Health Informatics Symposium (IHI 2012), Miami, Florida, Jan 28-30.

Masci, P., Curzon, P., Furniss, D. & Blandford, A. (2012). Using PVS to Support the Analysis of Distributed Cognition Systems. Innovations in Systems and Software Engineering.

Masci, P., Furniss, D., Curzon, P., Harrison, M. & Blandford, A. (2012). Supporting Field Investigators with PVS: A case study in the healthcare domain. Serene 2012.

Furniss, D., Back, J. & Blandford, A. Cognitive Resilience: Can we use Twitter to make strategies more tangible? Proc. ECCE 2012.

Furniss, D. & Benedyk, R. (2012). Digital Story Pragmatics: Tips & Tricks. The Contextualised Curriculum Workshop at CHI 2012.

Wiseman, S., Gould, S., Furniss, D. & Cox, A. (2012). Errordiary: Support for Teaching Human Error. The Contextualised Curriculum Workshop at CHI 2012

Black, J., Furniss, D., Myketiak, C., Curzon, P. & McOwan, P. (2012). Microwave Racing: An Interactive Activity to Enthuse Students About HCI. The Contextualised Curriculum Workshop at CHI 2012


Li, Y., Oladimeji, P., Monroy, C., Cauchi, A., Thimbleby, H., Furniss, D., Vincent, C. & Blandford, A. (2011). Design of Interactive Medical Devices: Feedback and Its Improvement. IEEE International Symposium on IT in Medicine & Education (ITME) 2011.

Furniss, D., Blandford, A. & Mayer, A. (2011). Considering Unremarkable Computing for Healthcare. Workshop on Interactive Systems in Healthcare. WISH 2011 with AMIA, October 22, 2011, Washington, DC.

Furniss, D., Back, J. & Blandford, A. (2011). Unwritten Rules for Safety and Performance in an Oncology Day Care Unit: Testing the Resilience Markers Framework. Proc. Fourth Resilience Engineering Symposium.

Furniss, D., Blandford, A. & Mayer, A. (2011). Unremarkable errors: Low-level disturbances in infusion pump use. Proc. British HCI.

Furniss, D., Blandford, A., Mayer, A., Rajkomar, A. & Vincent, C. (2011). The visible and the invisible: Distributed Cognition for medical devices. Proc. EICS4Med.

Furniss, D., Back, J., Blandford, A., Hildebrandt, M. & Broberg, H. (2011). A Resilience Markers Framework for Small Teams. Reliability Engineering and System Safety, 96 (1), p2-10.DOI:10.1016/j.ress.2010.06.025

Furniss, D., Blandford, A., & Curzon, P. (2011). Confessions from a Grounded Theory PhD: Experiences and Lessons Learnt. Proc. CHI 2011. DOI:10.1145/1978942.1978960

Furniss, D. & Benedyk, R. (2011) Boundaries and Three Points on a Virtuous Circle: Digital Stories, public engagement, and teaching students. Presented at the Workshop on Video Interaction at CHI 2011.

Benedyk, R. & Furniss, D. (2011). Using Digital Stories to enhance course induction for HCI students. Presented at British HCI on the HCI educators stream.

Blandford, A., Cauchi, A., Curzon, P., Eslambolchilar, P., Furniss, D., Gimblett, A., Huang, H., Lee, P., Li, Y., Masci, P., Oladimeji, P., Rajkomar, A., Rukšenas, R., & Thimbleby, H. (2011). Comparing Actual Practice and User Manuals: A Case Study Based on Programmable Infusion Pumps. Proc. EICS4Med.

Buchanan, G., Back, J., Furniss, D. & Blandford, A. (2011). Attention: Can appropriation be linked to an individual’s resilience? Presented at the Workshop on Appropriation at CHI 2011.

Masci, P., Curzon, P., Blandford, A. & Furniss, D. (2011). Modelling Distributed Cognition Systems in PVS. Forth International Workshop on Formal Methods for Interactive Systems (FMIS 2011).

Masci, P., Curzon, P., Huang, H., Rukšenas, R., Blandford, A., Furniss, D. & Rajkomar, A. (2011). Towards a Formal Framework for Reasoning about the Resilience of Dynamic Interactive Systems. EWDC 2011.

Furniss, D. (2011). Microwave Racing. CHI video showcase winner ‘Best Thought Piece’. Link to film.


Furniss, D., Blandford, A. (2010). DiCoT Modeling: From Analysis to Design. Proc. CHI 2010 Workshop Bridging the Gap: Moving from Contextual Analysis to Design.

Furniss, D., Back, J. & Blandford, A. (2010). Resilience in Emergency Medical Dispatch: Big R and little rProc. Workshop on Interactive Systems in Healthcare (with CHI2010)

Blandford, A., Buchanan, G., Curzon, P., Furniss, D. & Thimbleby, H. (2010). Who’s looking? Invisible problems with interactive medical devicesProc. Workshop on Interactive Systems in Healthcare (with CHI 2010)


Back, J., Furniss, D., Attfield, S., Hassard, S. and Blandford, A. (2009). Exploring the Importance of Reflection in the Control Room. To appear in Proc. CHI 2009 Workshop on Designing for Reflection on Experience.

Blandford, A., Adams, A. & Furniss, D. (2009). Understanding the Situated Use of Healthcare Technologies. CHI workshop ‘Evaluating new interactions in healthcare’


Furniss, D. (2008). Beyond Problem Identification: Valuing methods in a ‘system of usability practice’. PhD Thesis. UCL. (4MB pdf, please only print relevant sections to save paper, trees, etc.)

Back, J. Furniss, D. Hildebrandt, M. & Blandford, A. (2008). Resilience Markers for Safer Systems and Organisations. Proc. of SafeComp 2008.

Blandford, A., Green, T. R. G., Furniss, D. & Makri, S. (2008). Evaluating system utility and conceptual fit using CASSMInternational Journal of Human–Computer Studies 66(6). pp 393-409.

Furniss, D., Blandford, A. & Curzon, P. (2008). Usability Work in Professional Website Design: Insights from Practitioners’ Perspectives. In E. Law, E. Hvannberg, & G. Cockton (Eds.)Maturing Usability: Quality in Software, Interaction and Value. 144-167. DOI 10.1007/978-1-84628-941-5


Back, J., Furniss, D. & Blandford, A. (2007) Cognitive Resilience: Reflection-in-action and on-action. In R. Woltjer, B. Johansson & J. Lundberg (Eds.) Proceedings of Resilience Engineering Workshop, Vadstena, Sweden. June Linköping Electronic Conference Proceedings, 23(1), 1-6.

Blandford, A., Keith, S., Butterworth, R, Fields, B. & Furniss, D. (2007) Disrupting Digital Library Development with Scenario Informed DesignInteracting with Computers 19. pp 70-82. DOI 10.1016/j.intcom.2006.07.003

Furniss, D., Blandford, A. & Curzon, P. (2007). Resilience in Usability Consultancy Practice: the case for a positive resonance model. In R. Woltjer, B. Johansson & J. Lundberg (Eds.)Proceedings of Resilience Engineering Workshop, Vadstena, Sweden. June. Linköping Electronic Conference Proceedings, 23(5), 31-35.

Furniss, D., Blandford, A. & Curzon, P. (2007). Usability Evaluation Methods in Practice: Understanding the context in which they are embedded. Proc. ECCE 2007 – Doctoral Consortium paper.


Furniss, D. & Blandford, A. (2006). Understanding Emergency Medical Dispatch in terms of Distributed Cognition: a case study. Ergonomics, Volume 49, Issue 12 & 13 October, pp 1174 – 1203 DOI 10.1080/00140130600612663 Taylor and Francis

Furniss, D., Dix, A., Ponsard, C. & Zhang, GQ. (2006). Outdated ideas of the design process and the future of formal models/methods/notations. In Gilroy, SW & Harrison MD (Eds.)Interactive Systems, Design, Specification, and Verification, 12th International Workshop, DSVIS 2005, Lecture Notes in Computer Science 3941, p265 Springer DOI 10.1007/11752707_25

Sharp, H., Robinson, H., Segal, J. & Furniss, D. (2006). The Role of Story Cards and the Wall in XP teams: a distributed cognition perspective, In Chao, J., Cohn, M., Maurer, F., Sharp, H., Shore, J. (Eds.), Proceedings of Agile 2006, pp65-75, IEEE Computer Society Press. DOI 10.1109/AGILE.2006.56

Blandford, A. & Furniss, D. (2006). DiCoT: a methodology for applying Distributed Cognition to the design of team working systems. In Gilroy, SW & Harrison MD (Eds.) Interactive Systems, Design, Specification, and Verification, 12th International Workshop, DSVIS 2005, Lecture Notes in Computer Science 3941, pp 26-38, Springer. DOI 10.1007/11752707_3


Furniss, D. (2004). Codifying Distributed Cognition: A Case Study of Emergency Medical Dispatch. MSc Thesis. UCLIC.

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